Built for healthcare-grade privacy, safety and trust

Built to align with NHS DTAC and DSPT standards for data protection, safety, and clinical trust.

COMMITMENT

Our commitment to safeguarding patient data

Privacy by design

We embeded data protection and security into every stage of product develepment, not as an afterthought.

Clinician Oversight

AI supports decisions, but never relaces clinical judgment.

Transparency

Clear documentatation, explainable workflows, and no hidden processes.

UK Standards

NHS DSPT | DTAC

Clinical safety and data security alignment.

Global Privacy

GDPR | PDPA

Privacy-first data governance.

US Standards

HIPAA | BAA

Healthcare data safeguards and BAA support.

Data Minimization

We collect and process only the data that is strictly necessary to deliver.

Purpose Limitation

Data is used only for defined and approved purposes.

Storage Limitation

Data is stored only as long as necessary and then securely removed.

Transparency

We are clear about how data is handled at every stage.

Data Subject Rights

Users retain control over their personal data.

Accountability

We collect and process only the data that is strictly necessary to deliver.

Clinical Safety & Responsible AI

Our AI designed to support clinicians, not replace professional judgment

Clinical Oversight

All AI-assisted outputs are subject to clinician review and remain under human control.

Built-in Safety Features

AI-generated content is clearly identified, editable, and supported by contextual safety warnings.

Risk Mitigation

We apply continuous monitoring, validation, and safeguards to reduce clinical and operational risk.

Professional Responsibility

Final decisions and accountability always remain with qualified healthcare professionals.

HEMI Health Responsibilities

Secure cloud infrastructure and hosting
Data encryption at rest and in transit
AI model maintenance and performance monitoring
System availability, backups, and disaster recovery
HIPAA-ready and compliance-aligned architecture

Customer’s Responsibilities

Lawful and appropriate use of the platform
User access and permission management
Proper data input and handling
Internal governance and usage policies
Compliance with applicable regulations

Partnership Approach

Shared accountability for responsible AI use
Clear division of roles and responsibilities
Collaboration on security and compliance
Ongoing communication and improvement
Mutual commitment to trust and safety

6 STEPS OF

Incident Response & Data Breach Management

Continuous monitoring and alerting to identify potential security incidents at the earliest stage.

Detection

Containment

Immediate actions to isolate affected systems and prevent further impact or data exposure.

In-depth analysis to determine root cause, scope, and affected data or services.

Investigation

Notification

Timely and transparent communication in line with regulatory breach notification requirements.

Implementation of corrective measures to resolve the incident and strengthen security controls.

Remediation

Documentation

Comprehensive recording of actions taken, outcomes, and lessons learned to support audits and continuous improvement.

Security you can trust. Compliance you can rely on.

Automate your workflow, reduce manual effort, and focus on what truly matters.

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